Privacy Policy

Privacy Policy

Last Updated: 2024-09-06

1. Introduction

Naitive ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services, in compliance with the General Data Protection Regulation (GDPR).

2. Data Controller

Naitive, located at Fruitweg 50, 2321DH, Leiden, The Netherlands, is the data controller responsible for the processing of your personal data. Our Chamber of Commerce number is 63595842.

3. What Data We Collect

We collect the following types of personal data:

Identity Data: Name, email address, phone number, company details.
Contact Data: Address, billing information, and communication details.
Technical Data: IP address, browser type, time zone settings, and usage data collected via cookies.
Transaction Data: Details about payments to and from you, along with services purchased.
Marketing and Communications Data: Your preferences in receiving marketing communications from us.

4. How We Collect Your Data

We collect personal data when:

You visit our website or use our services.
You sign up for newsletters or request marketing materials.
You fill out forms, provide feedback, or communicate with us.
Through automated technologies such as cookies when you browse our website.

5. How We Use Your Data

We will only use your personal data when the law allows us to, including:

To fulfill contracts or provide services.
To manage payments, billing, and transactions.
To communicate with you regarding updates, newsletters, or marketing materials (with your consent).
To improve our website, services, and user experience.
To comply with legal obligations or law enforcement requests.
We will not process your data for any purposes incompatible with those listed above without your consent.

6. Lawful Bases for Processing

We rely on the following legal grounds for processing personal data:

Performance of a Contract: When processing is necessary to fulfill a contract or service.
Consent: Where you have given explicit consent for marketing communications.
Legal Obligation: To comply with legal obligations such as tax laws.
Legitimate Interests: When necessary to further our business interests, provided this does not override your privacy rights.

7. Data Sharing

We may share your personal data with:

Service Providers: Third-party providers for IT, payment processing, and other services.
Business Transfers: In the event of a merger or sale of business assets.
Legal Obligations: When required by law or to protect the rights, property, or safety of Naitive or others.
We will not sell or lease your personal data to third parties.

8. International Transfers

We may transfer your data outside the European Economic Area (EEA) if necessary. In such cases, we ensure appropriate safeguards (such as standard contractual clauses) are in place to protect your data.

9. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. Generally, we retain personal data for up to seven years to comply with tax regulations and business record-keeping.

10. Your Data Protection Rights

Under GDPR, you have the following rights:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You have the right to request correction of inaccurate data.
Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data in certain circumstances.
Right to Restriction of Processing: You can request the limitation of how your data is processed.
Right to Data Portability: You can request that we transfer your data to another controller.
Right to Object: You can object to the processing of your personal data for direct marketing purposes.
To exercise any of these rights, please contact us at [Insert Contact Information]. We will respond to your request within one month.

11. Cookies

We use cookies to collect information about how you use our website, improve user experience, and analyze site traffic. You can control cookie settings through your browser.

For more details on the use of cookies, please refer to our [Cookie Policy].

12. Data Security

We implement appropriate security measures (such as encryption, access control, and secure storage) to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and, where appropriate, you will be notified by email. Continued use of our services following changes to the Privacy Policy indicates your acceptance of the changes.

15. Contact Information

If you have any questions, concerns, or wish to exercise your data protection rights, please contact us at:

Naitive
Fruitweg 50, 2321DH, Leiden, The Netherlands
Email: [email protected]